- Every item listed on our website comes with our 100% satisfaction guarantee. If you are not completely satisfied with your order when it arrives, we'll refund your money or exchange any item on our website within 10 days.
- Special order items may qualify for a 20% handling fee because of our suppliers' policies.
- Feel free to email about any special order items you may have.
- Email us for an RMA # and send the package UPS Ground or US Postal Service.
- For your protection, please insure the package for its full value.
- COD's are not accepted.
- Send returns and exchanges to:
Alpine Sand Toys Customer Returns, 780 Hale Dr., Alpine, CA 91901
- If the package was damaged in shipment or was drop shipped directly from the manufacturer, please contact us by e-mail before returning the item. Some products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.
- If we made a mistake on your order, your return ground shipping will be reimbursed.





